Privacy Policy

Silver Hour Event Studio ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.
By using our website and submitting an enquiry, you agree to the practices described in this Privacy Policy.

When you submit an enquiry through our website, we may collect the following information:

• Full Name
• Email Address
• Telephone Number
• Type of Event
• Details provided in your message or enquiry

We only collect information that you voluntarily provide to us through our contact and enquiry forms.

We use your information to:

• Respond to your enquiries
• Discuss your event requirements
• Provide quotations and service information
• Communicate regarding potential bookings
• Maintain records of customer enquiries
• Improve our customer service and business operations

We will only use your information for purposes related to your enquiry and our services.

Silver Hour Event Studio does not sell, rent, trade, or otherwise distribute your personal information to third parties for marketing purposes.
We may share information with trusted service providers who assist us in operating our business where necessary and subject to appropriate confidentiality obligations.
We may also disclose information when required to comply with applicable laws, regulations, legal processes, or governmental requests.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

• Respond to enquiries
• Provide our services
• Maintain business records
• Comply with legal obligations

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Subject to applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for future communications
• Request information regarding how your data is processed

To exercise any of these rights, please contact us using the details below.

Our website may use essential cookies required for website functionality and user experience.
If analytics or additional tracking technologies are used in the future, this Privacy Policy will be updated accordingly.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any websites they visit.

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If you have any questions regarding this Privacy Policy or your personal information, please contact:
Silver Hour Event Studio
Email: anna@silverhour.studio

We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page, and the "Last Updated" date at the top of this policy will be revised accordingly.
We encourage visitors to review this Privacy Policy periodically to stay informed about how we protect their information.